Part of the process in registering as a service provider is to match their services with the relevant NDIS registration groups. These groups are then classified as high risk or low risk. The objective for this is to ensure that participants get the best outcomes from their NDIS plan.
Low-Risk NDIS Categories
Assistance with travel
Assistive products for personal care and safety, household tasks, and equipment for recreation
Personal mobility equipment
Community Nursing Care
Custom Prostheses and Orthoses
Personal Well-being Activities
Funds management-Plan Management
High-Risk NDIS Categories
Assistance to Access and Maintain Employment
Assistance to access Higher
Specialized supported employment
High-Intensity Daily Personal Activities or with daily life tasks in shared living
Assistance in Coordinating or Managing Life Stages
Specialist Positive Behaviour Support
Early Intervention Supports for Early Childhood
Specialist Disability Accommodation [Specialist Accom]
Why is it relevant for a service provider to identify the company’s registration group?
It is important on the side of the service provider as registration groups will determine whether your company requires a certification audit or a verification audit.
What are NDIS Verification Audits?
These are audits done off-site, auditors will also review pertinent documents of the organization.
What are NDIS Certification Audits?
Are audits that are more detailed, thorough, and more expensive as opposed to verification audits. It involves 2 stages: Stage 1 – review of the documents, stage 2 -onsite visit. Auditors will be interviewing staff to ensure that policies are clearly understood and practiced accordingly. The audit report will then be released pertaining to the things that need to be tweaked, changed, or corrected.
In the event that a service provider offers both high and low-risk services, the service provider still needs to undergo certification audits.
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